Kyle has completed a webinar titled “Customer Service: A Transformation” for The Association of Boarding Schools (TABS) as part of their online professional development series titled TABS3D. The session description is as follows:

This session explores the technology department of The Hill School and its journey into a customer service powerhouse. While this session is about a technology, the content is widely applicable to customer service in an educational setting. Tools, techniques, and data will be shared.

As this is part of a professional development series, the webinar can be watched at any time. A free registration is required to log into the system. Once you are logged in, simply type “customer service” into the search bar at the top of the site and press enter to search. You’ll see Kyle’s webinar listed, and you can simply click on it to begin watching.